OpsNow, a leader in cloud-based automation solutions, overcame communication barriers between distributed teams around the world by adopting EventCat OnlineMeeting (EventCat OnlineMeeting). Eventcat Online Meeting is an AI-based real-time multilingual captioning solution that seamlessly integrates with Zoom, Google Meet, and Microsoft Teams to provide real-time captions during meetings, allowing participants to overcome language differences and participate freely.
Improve global collaboration and expand business
OpsNow has teams distributed across multiple time zones, and was experiencing communication issues in managing a global customer base using multiple languages. We previously had our own interpreter, but due to scheduling issues, we weren't able to use an interpreter for every meeting. As a result, Eventcat Online Meeting provided real-time captions in multiple languages to help all team members participating in the meeting easily understand the content in their desired language and communicate efficiently without language barriers.
Eventcat online meetings addressed these issues, facilitated collaboration between global teams, and contributed to business expansion in important markets such as the Middle East and North America. With live captions, team members were able to overcome language differences, communicate more effectively, and enhance collaboration.
Advantages of introducing EventCat online meetings
With the introduction of eventcat online meetings, OpsNow was able to communicate with global team members in real time through instantly translated subtitles without language barriers during meetings. The solution was easy to use on multiple platforms because it could be integrated with Zoom, Google Meet, and MS Teams. Key benefits include:
- Automatic scheduling and integration: AI bots automatically join meetings and provide real-time interpretation without manual settings
- Real-time multilingual captions: Captions are provided in multiple languages in real time during the meeting to help all participants follow the discussion.
- Comprehensive meeting records: Meeting minutes recorded in multiple languages are provided after the meeting is over, which can be useful for follow-up work.
Grow your business and improve efficiency
After introducing eventcat online meetings, OpsNow has greatly improved the communication efficiency of global teams. The real-time captioning feature overcame language differences and enabled team members to focus on core tasks. Additionally, thanks to automatically generated meeting minutes, documentation tasks were simplified, and all team members were able to share important details without missing out. This increased efficiency enabled OpsNow to allocate more resources to customer support and product development, which also had a positive impact on business growth.
OpsNow's CEO Seungwoo Park expressed great satisfaction with the EventCat online meeting:
“EventCat has completely changed the way our team communicates. By providing real-time captions, we were able to focus on discussions without being interrupted by language differences. All participants were able to participate in their own language, creating an inclusive and collaborative environment. This has greatly improved our meetings and overall productivity.”
Towards global team communication with EventCat online meetings
The introduction of eventcat online meetings played an important role in OpsNow's global expansion. Thanks to the ability to conduct meetings in multiple languages, OpsNow was able to acquire new customers and successfully penetrate the market in the Middle East and North America markets. Eventcat has become an important tool for removing barriers to global communication, and OpsNow can focus more resources on product development.
Eventcat online meetings were an important solution that enhanced OpsNow's global communication and collaboration. With AI-based real-time translated captions, OpsNow has strengthened communication between multinational team members and increased operational efficiency. As businesses become increasingly global, solutions such as EventCat online meetings will become essential tools to facilitate effective communication and achieve continued growth. Do you want to revolutionize global team meetings without an interpreter? Experience the real-time AI interpretation feature of EventCat online meetings firsthand.
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